13+ Years of IT Experience

Hello, I'm Nyein Chan Kyaw

As the IT Developer at the United Nations (DESA), I manage and deliver IT services and initiatives for the United Nations DESA, Economic Analysis and Policy Division, ensuring technology execution aligns with organizational objectives, stakeholder needs, and operational excellence. Over the past 13+ years, I’ve worked across roles including IT Manager, Developer, Business Analyst, and Consultant, helping teams translate requirements into scalable, secure, and maintainable systems. My expertise includes AI and analytics, web applications, database architecture, and software engineering, complemented by ITSM, technical writing, and user support. I hold a B.S. in Computer Science and an M.S. in Program Evaluation and Data Analytics (Arizona State University), along with multiple professional certifications. I’m driven by work that turns data and technology into better outcomes; especially in complex, mission-driven environments.

View Experience Credentials

Core Expertise

Data Analytics

Expertise in program evaluation, R basics, and economic modeling to drive data-informed decision making.

Development

Full-stack capabilities including Web Development, Database Design, and Programming.

IT Management

Leading diverse teams, IT Service Management (ITSM), and strategic project oversight.

Consulting & Support

Technical writing, user support, and delivering client-focused IT solutions.

Professional History

IT Manager / Developer / Business Analyst

July 2019 - Present

United Nations

Leading and overseeing IT projects and services aligned with the division's mission. Diverse responsibilities including analysis, development, and strategic management.

IT Field Support Engineer

Nov 2017 - June 2019

United Nations

IT Support Consultant

Mar 2017 - Aug 2017

NYC Department of Environmental Protection (NYC DEP)

Education & Certs

Academic Degrees

MS in Program Evaluation & Data Analytics

Arizona State University

BA in Computer Science

Queens College (CUNY)

Executive Ed. in Business Analytics

Columbia Business School

Certifications

  • AI & Digital Transformation in Government (Oxford)
  • Generative AI Leader (Google)
  • AI on Microsoft Azure (Microsoft)
  • Prompt Engineering for ChatGPT (Vanderbilt)
  • Professional Data Science Cert (Harvard-edX)
  • Microsoft Power BI Professional
  • Professional Front-End Developer (W3Cx)
  • CompTIA A+ Certification
  • Google IT Support Professional